The Library is more than just books—it’s a place where lives are transformed. Recently, we received a heartfelt letter from a patron who shared how the Library became a lifeline during a challenging time in her life. From job hunting to personal growth, she found support, resources, and a sense of community within our walls. With her permission, we’re sharing her story to highlight the impact of what we do every day.
Finding Hope and Connection at the Library
I just wanted to say thank you. On Monday the 15th, I will have been out of work for 451 days. Monday, I finally begin a new job. I have to say that in that time, I would have literally lost my mind without the Library.
First and foremost, being able to create and post my resume to various job search engines was a must. With just a smartphone and iPad, I am not technologically proficient enough to do much more than play games on either of those. I do not own a personal computer, so the Library literally saved me from having to go out and buy one just to job hunt.
Being here every day—or at least 4 out of the 5 business days each week—kept me sane. It gave me someplace to go (outside of pounding the pavement). Being 60 years old with a broken back, pounding the pavement is not a real possibility. It meant the world to have a place to go where I could moderately socialize, feel productive (in job searching), and not just sit at home, lost and scared about my future. The Library helped me find a distraction from my day-to-day depression. While I did not spend all eight hours job searching, I do not believe I would have ever become employed without the services provided here.
Not only did I use the computers, but I also did a lot of research on crafting great resumes, cover letters, and internet job searching using physical books. As odd as that may sound to some, yes, I actually used the Library to read hard copy books.
When not on the job hunt, I spent a good amount of time researching world and American events over the last 60 years. A few years ago, my boys gave me the book My Mom – Her Story, Her Words. They’ve asked me to chronicle my life for them and my grandkids. I used the Library’s books and internet to put that together. I’m not done, but I would be years away from completion if I hadn’t had you all to help me.
Kasen, Chris, Sara, and Cherish specifically were blessings to me. Every time I had an issue with the computer and printer not communicating, they were right there to assist. They never made me feel stupid, even when the issue was my own mistake, and they were always quick to refund me for prints that were messed up due to a technical problem. I’m pretty sure all of them know my name. In fact, late last week, I forgot the last three digits of my library card. Cherish (I think it was her) was giddy when she realized she spelled my last name correctly without being told. Considering how tricky it is to spell, that was very impressive for me—no one can ever pronounce it, let alone spell it.
I could go on about my days here, but I will close with this: please say a big thanks to your staff for me. Please let them know they literally kept a 60-year-old woman alive for over 450 days.
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This letter is a powerful reminder of the vital role the Library plays in our community. We’re grateful to have been a part of her journey and proud to continue offering services that change lives.